Privacy Policy
Last updated: 24 October 2026
1. Who we are
Independent AI Services is operated by Robert McDonald, a UK sole trader.
Contact: audit@airepairdirectory.com
2. Information we collect
Depending on how you use our service, we may process your name, email address, submitted website URL, payment and order references, report results, technical request information and communications you send us.
We do not receive or store your full payment card details through our website. Payments are processed by Stripe.
3. How we use information
We use information to perform requested website checks, generate and email reports, process payments and refunds, maintain order records, prevent misuse, troubleshoot errors and meet legal obligations.
4. Lawful bases
Depending on the purpose, we rely on contractual necessity, legitimate interests, legal obligations or consent where required by applicable data protection law.
5. Website audits
We retrieve publicly accessible homepage information from the website URL you submit and assess selected HTML metadata, markup and HTTP response headers. Reports provide indicative findings and are not comprehensive security, accessibility, performance or compliance audits.
Limited caching and technical telemetry may be used to improve reliability and protect the free audit service. Submit only websites you own or are authorised to assess.
6. Service providers
We use Cloudflare to host and operate the service, Stripe to process payments, and Resend to send report emails. These providers may process information as necessary to provide their services and under their applicable privacy arrangements.
Information may also be disclosed where required by law or necessary to establish or defend legal claims.
7. International transfers
Our service providers may process information outside the United Kingdom. Where applicable law requires safeguards for international transfers, appropriate lawful transfer mechanisms must be used.
8. Retention and security
We aim to retain personal information only for as long as reasonably necessary for service delivery, security, support and legal obligations. Order records may need to be retained for accounting and legal purposes. Actual retention periods depend on the relevant record and system configuration.
We use technical and organisational measures intended to protect information, but no internet-based service can guarantee absolute security.
9. Cookies and similar technologies
The service uses technical mechanisms for operation, caching and request limiting. Cloudflare Web Analytics is offered on the homepage only after you click “Allow analytics on this page”. It records aggregate website usage; it is not used to identify individual visitors. No analytics script is loaded before your choice. If other non-essential tracking is introduced, this policy will be updated and consent obtained where required.
10. Your rights
Subject to applicable law, you may have rights to access, correct, erase or restrict the processing of your personal information, object to processing, request data portability, and withdraw consent where processing relies on consent.
To exercise your rights, contact audit@airepairdirectory.com. We may need to verify your identity. Some rights are subject to legal exceptions.
You can find guidance and make a complaint to the UK Information Commissioner's Office at ico.org.uk.
11. Children's privacy
This service is not specifically designed for children. Please contact us if you believe a child's personal information has been provided in circumstances requiring our attention.
12. Changes to this policy
We may update this policy when our service or data-processing practices change. The latest version will be published on this page with its revision date.
13. Contact
Robert McDonald trading as Independent AI Services
Email: audit@airepairdirectory.com