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Terms of Service

Last updated: 24 October 2026

1. About Us

Independent AI Services is operated by Robert McDonald, a UK sole trader.

Contact: audit@airepairdirectory.com

Our business correspondence address is provided in our Refund & Cancellation Policy.

2. Our Service

The Website Intelligence Report costs £29 per report. It provides an automated assessment of selected aspects of one publicly accessible website homepage, including HTML metadata, selected markup and HTTP response headers.

The report includes indicative findings and recommended actions. It does not constitute a comprehensive SEO, performance, cybersecurity, accessibility or legal compliance audit.

3. Ordering and Payment

Customers must provide a valid public HTTPS website URL and an email address for delivery. Payments are processed securely through Stripe. The total price is displayed before payment.

4. Delivery

Reports are normally generated automatically and emailed within a few minutes after successful payment. Delivery may be delayed or unsuccessful if the website cannot be accessed or our systems encounter an error. Please contact us if your report does not arrive.

5. Customer Responsibilities

You must only submit websites you own or are authorised to assess. You must not use this service to attempt unauthorised access, interfere with websites or submit unlawful content.

6. Accuracy and Limitations

Results reflect selected automated checks at the time of assessment. Findings may be incomplete or inaccurate, particularly for JavaScript-rendered websites. Scores are indicative and do not guarantee search rankings, website performance, security or business outcomes.

You should independently verify recommendations before making significant technical or business decisions.

7. Refunds and Cancellation

We offer a voluntary 14-day, no-questions-asked money-back guarantee, including where a report has already been delivered.

Full details, including statutory consumer rights, are available in our Refund & Cancellation Policy.

8. Intellectual Property

You may use your purchased report for your own internal business or personal purposes and share it with people assisting you. You must not misrepresent the report as an independent certification or guarantee.

9. Liability

Nothing in these terms excludes or restricts liability where doing so would be unlawful, or limits your statutory consumer rights. We do not guarantee that implementing recommendations will produce any particular result.

10. Changes and Governing Law

These terms may be updated from time to time. The version applicable to your purchase is the version in effect when you place your order. These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply.

11. Contact

Robert McDonald trading as Independent AI Services

Email: audit@airepairdirectory.com

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